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Stay cool this summer

GETAWAY: The summer getaway can cause issues

WITH THE summer getaway just around the corner, a time when families traditionally spend many hours on the road together, a You-Gov survey commissioned by The Motor Ombudsman, the automotive dispute resolution provider, has found that nearly two-fifths (38%) of drivers deem the unwanted comments of back-seat drivers to be the main cause of in- car arguments.

The poll of over 1,500 British motorists was carried out ahead of the launch of The Motor Ombudsman’s ‘Stay cool this Summer’ social media campaign on June 21.

The month-long initiative will offer consumers tips for how they can resolve disputes quickly and calmly with their garage in order to achieve a fair outcome and a positive ongoing relationship.
The latest study also revealed children shouting, crying and fighting as the second biggest cause of arguments when on a journey (17%).

Similarly, one in seven respondents stated that passengers adjusting buttons and dials (14%), changing the radio station or choice of music (14%), and occupants leaving rubbish in the car (14%), are some of the most likely irritations to provoke a dispute with their fellow passengers.

To diffuse the situation, over half (53%) of people who have had an argument with passengers while driving, said that they adopt a direct and firm approach for the behaviour to be nipped in the bud there and then.

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