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Racially abused Ryanair passenger seeks compensation

DISRESPECT: Delsie Gayle (right) and her daughter Carol (Image: ITV)

LAWYERS ACTING on behalf of a woman who was subjected to racial abuse onboard a Ryanair flight from Barcelona are seeking an apology and compensation from the airline.

Delsie Gayle, 77, was on her way back to the UK when a fellow passenger, David Mesher, burst into a racist rant directed at her.

Ryanair staff did not remove Mesher from the flight but Gayle, who suffers from arthritis and has had a knee replacement, was made to move seats twice.

Gayle’s lawyers have said that the airline’s response to her experience has been “woeful”.

Richard Meeran, head of the international department at Leigh Day, the law firm acting on behalf of Gayle, said: “Ryanair’s response to the vile racist abuse Mrs Gayle was subjected to has been woeful.

“Ryanair needs to take this issue seriously. It should apologise properly to Mrs Gayle and compensate her for the distress it has caused her. It should take responsibility for the crude mishandling of the incident and explain what action it has taken over this incident and what steps it is taking to minimise the risk of future abuse of its passengers."

The airline did not make contact with Gayle until November 2, even though their letter to her was dated October 21, according to Leigh Day. The law firm also claimed that Ryanair released the letter, marked private and confidential, to the media beforehand.

Gayle said: “During the incident I felt really frightened. He should have been taken off the plane and yet I was the one who was asked to move. Ryanair’s disrespect and lack of any interest at all in my wellbeing makes me feel even worse."

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